Privacy Policy

A. About this Privacy Notice

B. Changes to this Privacy Notice

We may revise this Privacy Policy to reflect changes in law, Our Personal Data collection and use practices, the features on the Site, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the Site.

C. Definitions

• “Data Protection Law” shall mean the data protection laws and privacy regulations applicable to BurjPay"s services.
• “Virtual Asset” means a digital asset (also called a “cryptocurrency”), such as, but not limited to, bitcoin or ether, which is based on a cryptographic protocol(s) of an electronic system that may be (i) centralized or decentralized, (ii) proprietary or open-source, and (iii) may be used as a medium of exchange and/or store of value.
• “Personal Data or Personal Information” means data that allows someone to identify you, including but not limited to your full name, email address, physical address, personal identification number, location data, financial data etc.
• “Processing of Data” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, and “Processed”, “Processes” and “Process” shall be construed accordingly

D. What data do we collect

We may collect Personal Data from you, such as:

• Full name;
• Residential address;
• Contact details (telephone number, email address);
• Date and place of birth, place of citizenship, country of residence;
• Bank account information and/or credit card details;
• Your status as a politically exposed person;
• Source of funds & proof of residence;
• Passport and/or national driver"s license or government-issued identification card to verify your identity;
• Second nationality and Passport, if applicable;
• Selfie;
• Transaction history and account balances in connection with your use of Our Services
• We log technical information about your use of the services, including the type of browser and version you use, the wallet identifier, the last access time of your wallet, the Internet Protocol (IP) address used to create the wallet and the most recent IP address used to access the wallet.
• We collect information about the device you use to access your account, including the hardware model, operating system and version, and unique device identifiers.
• If you create a wallet through Our services, you will generate a public and private key pair. When you log-out of the wallet, We collect an encrypted file, that, if unencrypted, would contain these keys, along with your transaction history. When you enable notifications through your Account Settings, We will collect the unencrypted public key in order to provide such notifications. We will not collect an unencrypted private key from you, nor can We decrypt any wallet file data.
• In connection with our services, We may collect and maintain information relating to transactions you effect in your wallet.
• We gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data.
• We use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer"s hard drive while you are viewing the website.
• We retain information on your behalf, such as transactional data including records for trades, deposits, and withdraws for you and other session data linked to your Account.

E. How we Collect Data

We use different methods to collect data from and about you:

• You may provide us with your Personal Data by filling in forms on our website or by corresponding with us by post, phone, email or otherwise when you use, request access, access or apply for BurjPay’s services.
• As you access our website and navigate it, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, and other similar technologies.
• We will receive Personal Data about you from various third parties and public sources, including but not limited to analytics providers such as Google, financial and transaction Data from providers of technical and payment service providers.
• Identity and Contact Data from publicly available sources.

F. How We Use and Process the Information We Collect

• The Personal Data collected and the practices described above are done in an effort to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve the BurjPay platform.
• We use and process the information collected to pursue legitimate interests as a Data Controller except where such interests are overridden by your compelling legitimate interests. In particular, we may use your information to:
• comply with, and in order to assess, compliance with applicable laws, rules and regulations and internal policies and procedures, including carrying out conduct anti-fraud and identity verification and authentication checks (you authorize us to share your information with our third party service providers, who may also conduct their own searches of publicly available information about you);
• set up / on-board and allow you to use BurjPay services;
• keep our records up to date and for the administration and maintenance of databases storing your personal information;
• communicate with you in order to respond to queries, provide BurjPay products and services or information about BurjPay products and services;
• manage and administer our business;
• monitor the usage of BurjPay, and conduct automated and manual security checks of our service; and
• create aggregated and anonymized reporting data about BurjPay.

G. How We Share Personal Information with Other Parties

We do not sell customer information to third parties for the purposes of marketing. We may share your personal information with our affiliates in the circumstances described below:

• Certain services that you request from us, or that may be required by law or regulation, may be performed by an affiliate. In these circumstances we may share Individual Verification Information, Institutional Verification Information, or details of transactions you have requested or completed, including but not limited to transaction amounts and wallet addresses.
• We will take steps to ensure that personal information is accessed only by employees of such affiliates that have a need to do so for the purposes described in this Privacy Notice

We may also share your personal information with:

• Third party identity verification services in order to prevent fraud. This allows BurjPay to confirm your identity by comparing the information you provide us to public records and other third party databases;
• Third party service providers under contract who help with parts of our business operations. Our contracts require these service providers to only use your information in connection with the services they perform for us.
• Financial institutions with which we partner;
• Companies or other entities that may purchase assets, liabilities and / or whole or part of a business of BurjPay.
• Law enforcement, and officials, or other third parties when:
• we are compelled to do so by a subpoena, court order, or similar legal procedure; or
• we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of Terms of Use;

H. Personal Data Risks Associated with Virtual Assets

Be aware that bitcoin, ether, and other Virtual Assets are not anonymous. Anyone can see the balance and transaction history of any Virtual Asset address (public key). We, and any others who can match your Virtual Asset address (public key) to other information about you, may be able to identify you from a blockchain transaction. This is because information published on a blockchain can be correlated with information that we and others may have. This may be the case even if we, or they, were not involved in the blockchain transaction. Furthermore, by using data analysis techniques on a given blockchain, it may be possible to identify other information about you. As part of our security, anti-fraud and/or identity verification and authentication checks, we may conduct such analysis to collect and process such information about you. You acknowledge and agree to allow us to perform such practices.

I. How Long Do We Keep Your Information?

J. Your Legal Rights